Support that answers at 2 AM, and knows when to call you.
An AI support agent on your WhatsApp. It handles order status, timings, delivery areas, policies and the hundred everyday questions in the customer's own language, then hands the hard ones to your team with the whole chat attached.
Slow support costs you more than a reply.
Customers forgive a late order. They do not forgive being ignored.
Timings, location, delivery charges, refund policy. Your team types the same answers all day instead of solving the problems that need a person.
A complaint left unanswered overnight becomes a one-star review by morning, and the customer tells their family group too.
The customer explains the same problem to three different staff. Context lost is patience lost.
Calm, correct and always polite.
It answers what it knows, admits what it does not, and never argues with a customer.
Answers only from your knowledge
Your FAQs, policies and catalog. Guardrails checked by our code on every reply stop it from making things up, leaking internal details or wandering off topic.
Hands over at the right moment
Angry customer, refund, something unusual. Your team gets a WhatsApp alert with the full conversation, so nobody asks the customer to repeat themselves.
Matches the customer's language
Roman Urdu gets Roman Urdu, Urdu gets Urdu, English gets English. Respectful "aap" every time, even when the customer is upset.
Gets better when you correct it
Fix an answer once in the dashboard and the agent uses your corrected answer from then on.
Shows you what customers ask
Every conversation saved and searchable. See your busiest hours and the questions that keep coming back, so you can fix the cause.
Ignores spam and abuse
Repeated spam and abusive messages are slowed down and muted automatically, so your costs and your team's patience are protected.
Name: Sana
Issue: late delivery, second time
Mood: upset, still polite
Agent said: apologised, told her you will call
Full chat is in your dashboard.
Trained on your business, not the internet.
We do the setup. You check the answers before a single customer sees them.
We collect what your team knows
FAQs, policies, delivery areas, the answers your best staff give. A call and a few documents are enough.
We test it on real questions
Your actual past customer questions, including the rude ones. You see how it replies and we tune it.
Live, with you in control
It runs on your WhatsApp number. You decide who gets which alert and see every chat from the dashboard.
Official Meta WhatsApp Business API
Your support line runs on the route Meta built for businesses. No unofficial tools, no ban risk, and your customers see your business name on every reply.
Priced per message, quoted per business.
The per-message charge is Meta's WhatsApp fee, passed straight through. Setup and the monthly service are quoted once we know your volume and what the agent needs to handle.
Start with a paid demo on your real questions. If you go ahead, the demo fee is credited to your setup.
Before you ask
The questions support managers ask us first.
Will customers know it is AI?
It speaks as your business, in your tone. If a customer asks for a person, the agent hands over to your team straight away.
What happens when it does not know the answer?
It says so politely and passes the chat to your team with the full context. It does not guess.
Can it handle angry customers?
It stays calm and respectful, apologises where it should, and escalates complaints instead of arguing. Abusive or spam messages are muted automatically.
Which channels does it cover?
WhatsApp first, because that is where Pakistani customers are. Other channels can be scoped for your business.
Kya hamari team chats dekh sakti hai?
Jee. Har chat dashboard mein hoti hai, aur har team member ka apna login aur role hota hai: Admin, Manager ya Member.
Give your team their evenings back.
Try the live demo with your hardest customer question, or leave your number and we will WhatsApp you within 24 hours.